The nightmare continues July 22, 2008, 08:59:35 pm Yahoo Message Number: 1432After a month at the dealer, they told me the Greyhawk was finallyrepaired. A new inverter, a new control board in the generator, a newthermostat for the fantastic fan, a new door strut, a new switch forthe generator, some other parts and a bunch of labor.Jayco refused to do anything about the coach door sticking when thejacks are down or when it gets cold outside, saying it is not awarranty issue, but the dealer adjusted the door. We'll see. Jaycorefused to authorize any fix to the leveler control box that keepsfalling off, other than screwing it back into the same place it felloff of. The dealer agreed with me that there was no way it would holdand put some double stick tape on it. I don't know if that will work;it doesn't seem very professional. The dealer said the problem isthat Jayco just screws them into luaun with no backing or othersupport, and relies on their light weight to keep them from falling off.The dealer did succeed in finding the antenna booster button, but hadto remove the DVD player to get to it, either to find it or switch iton, I am not sure which. They tried to charge me for doing so, butrelented and wrote off the charge when I argued that simply askingwhere the thing was located was not a repair request. They told menot to try and use the button as it was impossible to reach. I askedabout turning the booster off if I wanted to hook up to cable and theypretty much said not to do that....so that is that.Okay, fine. So I look at the tv/dvd cabinet while the repair guy isstanding there. The shelf supporting the dvd had broken loose. Uponfurther inspection, the service guy pointed out that the entire sidepanel of the cabinet had warped (I guess from sitting in the sun for amonth at the dealer). Back into the shop it goes. About a half houtlater it comes back out and had been clamped, glued and maybe stapledback together. The service guy said the whole thing was warping andthat I better keep an eye on it. I asked if they could order theparts now and I would bring it back in a month when they came in, sothe RV didn't have to sit around at the dealer, but he said that sinceit was temporarily fixed now, jayco would not authorize further repairuntil it fell apart...I would have to wait until then.So, I hop in the driver seat and look up at the replaced backupmonitor and see it is barely attached to the ceiling of the cab. I goand get the service guy again, who shows me how it is attached withlittle spring clips that simply hold it in place with pressure. Hefiddled around with it for about 10 minutes and got it positionedcorrectly and suggested I avoid touching it too much and keep an eyeon that, too.Well, I get it back home and guess what? The light fixture over thedinette has fallen out again. It made it about 65 miles. I look atit more closely and see the repair consisted of twisting the fixtureabout an inch and screwing it into the vinyl again. I called thedealer and complained and they told me, quite bluntly, that I shouldexpect things to continue breaking, falling off and failing for thenext year or so, and that I will probably need to get something fixedafter each of the first half dozen or so trips (now, keep in mind thatso far, each repair visit has lasted a month to six weeks). They saidthat jayco will not authorize real repairs until minor fixes are triedand fail, and that they had performed the standard repair for thatkind of thing, which was all jayco would authorize. I think what hemeant was that jayco expects them to stall any real repairs until thewarranty runs out. He also told me that if the dealer notices adefect, jayco will not authorize a repair, they have to wait and seeif the customer complains.The dealer says that this is typical of all RVs, regardless ofmanufacturer or price, but this is my 4th rv, and my 3rd new one, andit has been the worst (and the most expensive) so I don't know if Ibelieve him.I don't know who is responsible for what, but so far my directdealings with jayco haven't been very rewarding, and they have refusedto fix the bumper that is clearly crooked, describing it as a cosmeticissue not covered by warranty.So, I walk out of the RV to go into the house. As I walk by the rightrear of the coach, I notice the bubble. Yes, the sidewall isdelaminating. I fear that will be declared to be cosmetic as well. Ihave had this thing for 8 months, out of which it has been in forservice for 2.5 months. I have used it once. It obviously now needssidewall work, and I have no idea how long that will take; it needsthe dinette light fixture repaired again, the tv cabinet will need tobe replaced; I don't know if the backup monitor will stay in place andI have no idea what else is about to go wrong. On the plus side, thenew door strut works great and the solar system I installed is workingnicely. I haven't had the nerve to see if they fixed the dinettecorrectly or to see if I can open the doors when the levelers aredown. I don't even want to go near the rv, not knowing what else Iwill find.I am so disappointed in this thing. If I thought there was a prayerof selling it for anywhere close to what I paid it would be oncraigslist in the morning. If I ever get the problems corrected Iwill have to keep it forever, as I don't want to go through this again.If you are looking at getting an RV and if you read this in time, please, for the love of G**, don't buy a Jayco.To those of you who have a jayco and are happy, I envy you, and pleasedon't attack me for describing my problems. For those who have hadgood service from jayco, I only hope I will someday become one of you, because right now, it ain't happening. Quote Selected
Re: The nightmare continues Reply #1 – July 22, 2008, 09:33:13 pm Yahoo Message Number: 1433JD, I know how you feel. We had that experience with our 2004 Winnebago Journey and it cost us a LOT more than the 32SS (by the way, refresh my memory - do you have the 32SS or the 33DS?). Our Ambassador wasn't a lot better but at least we got it debugged before we traded it - which was not the case with the Journey.This type of experience makes one want to say "stuff your products" to the entire RV manufacturing group. Sadly, they are getting theirs now and one has to feel some sympathy for the workers - but it really has been the workers who are now being laid off who, under managements' direction have been turning out such inferior products right across the board.DonOn 22-Jul-08, at 8:59 PM, JD wrote: Quote Selected
Re: The nightmare continues Reply #2 – July 22, 2008, 09:47:53 pm Yahoo Message Number: 1434 Man that really is tragic to have to put up with all those problems andget the run around when they are pinned down. You are just amazed whenpeople mention customer service, then we find doesn't exist. And people get mad when wescoff at Made in America it doesn't have the same meaning as it did 35 years ago.!!!We build the best of this and that..........well if we can WHY DON'T WE JD wrote: Quote Selected
Re: The nightmare continues Reply #3 – July 23, 2008, 11:07:51 am Yahoo Message Number: 1437Holy Smokes JD... and we thought WE had problems. It's a damn shame howyou are being treated for simply requesting fixes to stuff they (Jayco& dealer) screwed up in the first place. It's all scary stuff but thede-lam, Wow... that's a real kicker! With the amount of out-of-servicetime you've had already and the likelihood of more on the way, it maybe time to start researching your state's lemon law requirements beforethe warranty period is over. Best of luck to you as you slug your waythrough all this. There are a fair number of Jayco/Kodiak owners (andgrowing) on this board and we all will be anxious to see how yoursituation plays out. Please keep us all posted. Bill Quote Selected
Re: The nightmare continues Reply #4 – July 23, 2008, 11:35:23 am Yahoo Message Number: 1440, "berfle624" wrote:QuoteHoly Smokes JD... and we thought WE had problems. It's a damn shame howyou are being treated for simply requesting fixes to stuff they (Jayco& dealer) screwed up in the first place. It's all scary stuff but thede-lam, Wow... that's a real kicker! With the amount of out-of-servicetime you've had already and the likelihood of more on the way, it maybe time to start researching your state's lemon law requirements beforethe warranty period is over. Best of luck to you as you slug your waythrough all this. There are a fair number of Jayco/Kodiak owners (andgrowing) on this board and we all will be anxious to see how yoursituation plays out. Please keep us all posted. BillWell, I am a bit calmer now. The thermostat still didn't work thefan, so I fixed it last night. They had it screwed so tight to thewall it wouldn't work. First from Jayco, then the dealer ordered anew one and replaced it and it didn't work either. I put a couplesmall washers under the screws and it works now. The originalthermostat probably worked fine, too, if it had been installed right.I'm nopt going to tell them I fixed it, I'll probably void the warranty.More importantly, I realized the de-lam is on a hinged wheel well, soI guess there is a reasonable chance I can just get that part replacedand don't have to deal with an entire sidewall. I examined the rv andcouldn't find any more spots.....yet.I put a bigger screw in the light fixture and it will hold, sort of, for awhile. How much would it cost to put it together right in thefirst place? A couple bucks?Like most states, the Lemon Law in mine doesn't cover an RV, so Iwould have to get relief under the federal law, Magnuson-Moss. Itwouldn't be the first time Jayco dealt with that law, based on myquick research. I really don't need the headache, though. But I amnot ruling it out.Frankly, part of the problem is us. These manufacturers know they canget away with this stuff. I bet a lot of people just acceptsubstandard parts and construction and the rest of us can't seem to domuch about it. I imagine I am not the only one who remembers when"Made in Japan" was a joke. Then came quality electronics from Japanand the little econo-boxes from Honda, Toyota, Subaru. Lo and behold, their cars held up better and longer and their televisions, stereosand other electronics made ours look like junk. The Japanese carseventually almost put the US manufacturers out of business, until theydecided to improve quality, warranties, etc.I guess the same can't happen to RVs for a number of reasons, (toobad) but the only excuse for their their poor quality and poor serviceis because they can get away with it. I mean, in how many industriescould a dealer look at you with a straight face and say it willprobably take a year and maybe a half dozen or more repair trips to"resolve all the problems?" None of us would buy such a car orwashing machine or whatever. Could you imagine buying a Toyota andhaving Toyota agree that a bumper was crooked but say its justcosmetic so we don't cover it? I highly doubt it.If we stopped buying these things due to their low quality, I think wewould see a quick change.On the bright side, the generator and inverter work great and most ofthe dirt and scuffs from the service guys will wash up pretty quick(Does anyone have a suggestion for getting ink off of leather?)Well, I'm getting all worked up again, so I will stop now. Latertoday I will have a couple stiff drinks and then go operate theslideout and see if the dinette stays together. First I'll ask mywife to lock up any possible weapons that I could get to(I'm jokingabout that last bit).I am not doing any suspension upgrades at this point. I guesssomething my little boy said a couple months ago may have more meritthan I thought: "Gee, dad, after you get all these things fixed itwill be worth more than when you bought it because it is better than anew one."If he said it today, I wouldn't laugh like I did then. Quote Selected
Re: The nightmare continues Reply #5 – July 23, 2008, 12:27:48 pm Yahoo Message Number: 1441I would try DL handcleaner on the ink.Rich in MichiganIn KodiakChassisClassC@yahoogroups.com, "JD" wrote:Quote, "berfle624" wrote:Holy Smokes JD... and we thought WE had problems. It's a damnshame howQuoteyou are being treated for simply requesting fixes to stuff they(JaycoQuote& dealer) screwed up in the first place. It's all scary stuff butthe de-lam, Wow... that's a real kicker! With the amount of out-of-service time you've had already and the likelihood of more on the way, itmay be time to start researching your state's lemon law requirementsbefore the warranty period is over. Best of luck to you as you slug yourway through all this. There are a fair number of Jayco/Kodiak owners(andQuotegrowing) on this board and we all will be anxious to see how yoursituation plays out. Please keep us all posted. BillWell, I am a bit calmer now. The thermostat still didn't work thefan, so I fixed it last night. They had it screwed so tight to thewall it wouldn't work. First from Jayco, then the dealer ordered anew one and replaced it and it didn't work either. I put a couplesmall washers under the screws and it works now. The originalthermostat probably worked fine, too, if it had been installedright.QuoteI'm nopt going to tell them I fixed it, I'll probably void thewarranty.QuoteMore importantly, I realized the de-lam is on a hinged wheel well, so I guess there is a reasonable chance I can just get that partreplaced and don't have to deal with an entire sidewall. I examined the rvand couldn't find any more spots.....yet.I put a bigger screw in the light fixture and it will hold, sort of, for awhile. How much would it cost to put it together right in thefirst place? A couple bucks?Like most states, the Lemon Law in mine doesn't cover an RV, so Iwould have to get relief under the federal law, Magnuson-Moss. Itwouldn't be the first time Jayco dealt with that law, based on myquick research. I really don't need the headache, though. But I amnot ruling it out.Frankly, part of the problem is us. These manufacturers know theycan get away with this stuff. I bet a lot of people just acceptsubstandard parts and construction and the rest of us can't seem todo much about it. I imagine I am not the only one who remembers when"Made in Japan" was a joke. Then came quality electronics fromJapan and the little econo-boxes from Honda, Toyota, Subaru. Lo andbehold, Quotetheir cars held up better and longer and their televisions, stereosand other electronics made ours look like junk. The Japanese carseventually almost put the US manufacturers out of business, untilthey decided to improve quality, warranties, etc.I guess the same can't happen to RVs for a number of reasons, (toobad) but the only excuse for their their poor quality and poorservice is because they can get away with it. I mean, in how manyindustries could a dealer look at you with a straight face and say it willprobably take a year and maybe a half dozen or more repair trips to"resolve all the problems?" None of us would buy such a car orwashing machine or whatever. Could you imagine buying a Toyota andhaving Toyota agree that a bumper was crooked but say its justcosmetic so we don't cover it? I highly doubt it.If we stopped buying these things due to their low quality, I thinkwe would see a quick change.On the bright side, the generator and inverter work great and mostof the dirt and scuffs from the service guys will wash up pretty quick(Does anyone have a suggestion for getting ink off of leather?)Well, I'm getting all worked up again, so I will stop now. Latertoday I will have a couple stiff drinks and then go operate theslideout and see if the dinette stays together. First I'll ask mywife to lock up any possible weapons that I could get to(I'm jokingabout that last bit).I am not doing any suspension upgrades at this point. I guesssomething my little boy said a couple months ago may have more meritthan I thought: "Gee, dad, after you get all these things fixed itwill be worth more than when you bought it because it is betterthan a Quote Selected
Re: The nightmare continues Reply #6 – July 24, 2008, 01:17:27 am Yahoo Message Number: 1445Gary, I feel your pain! I believe it's time to start speaking with the company's Operations Manager or at least someone below the president of the company. I've had my fair share of warranty issues with my Gulfstream Endura so much so that my wife likes the idea of going back to our Outback 5th wheel.I don't particularly subscribe to the "squeaky wheel gets the grease/oil" attitude, but due to the investment all of us made on these "Super C" and the sub standard service we receive when needed, sometimes it's warranted.I was being bounced around local dealers due to the fact that Gulfstream has a bad reputation for not paying promptly for warranty repairs. I'm not sure if this is true or not; I just wanted my coach fixed!!After a few calls to the Operations Manager, things seemed to be approved on a timely basis and repairs were done to "My Satisfaction". Also, in speaking directly with the OM; I found about 70% of what i was told by my local dealer was embellished. Most calls were either not made to gulfstream or gulfstream was only told part of the issue I was having with my coach.Frankly, I dont really believe either one of them!! I don't care you lies or embellishes the most as long as they do the repairs timely and to my satisfaction!!!!!!!!!!!Trx...Gary Myers wrote: Quote Selected
Re: The nightmare continues Reply #7 – July 24, 2008, 08:45:22 am Yahoo Message Number: 1447I find it interesting that we are compelled to apologize when we have problems and post them... please don't take these comments as a criticism of your post. I applaud anyone who is willing to step forward and expose these issues, because if we didn't do this, others would not learn from our experiences. I feel the purpose of these forums is to do exactly what you are doing... and hopefully, others will follow by not supporting a manufacturer that takes great comfort in taking our hard earned dollars, only to build an inferior product.Just as you have the freedom to expose your issues, others can express the positives about their experiences as well.There can be only one message that is going out to the industry as a whole...produce a safer and better quality product. They literally hate these forums, because it provides a "soapbox" where we can vent our issues. I can think of no reason why we would post lies about these issues, because there would be no purpose in doing so. Yet we know for a fact that the RV industry and their dealership networks lie or deceive us continually to "make us go away."There are Internet companies that join groups such as ours solely for the purpose of "defending" a particular company on these posts, and they do so for a fee, but as long as these forums exist and we can express the truth, we will have a strong arm to flex.Denny Quote Selected
Re: The nightmare continues Reply #8 – July 24, 2008, 08:59:44 am Yahoo Message Number: 1449Our Journey was at the dealer for 2 months on one occasion (and the other visits in the first hear took it to 3 months total). Our Ambassador was at the dealer for 3 months on one occasion in the first year. I suggested to the Monaco/Holiday Rambler service guy I was dealing with at head office that the warranty should be extended for three months. He laughed in my face (well over the phone) and then expressed considerable annoyance with me. I wonder if he still has a job?DonOn 23-Jul-08, at 11:07 AM, berfle624 wrote: Quote Selected
Re: The nightmare continues Reply #9 – July 24, 2008, 09:05:26 am Yahoo Message Number: 1450QuoteHe laughed in my face (well over the phone) and thenexpressed considerable annoyance with me. I wonder if he still has aa job?DonI think he works for Jayco these days... :-) Quote Selected
Re: The nightmare continues Reply #10 – July 24, 2008, 09:13:34 am Yahoo Message Number: 1451Wouldn't surprise me. One thing I have found is that all of the manufacturers share the same quality control team. Larry, Curly and Moe.Donps. Jayco must be wondering about its brilliant timing with respect to the development and introduction of the Embark.On 24-Jul-08, at 9:05 AM, berfle624 wrote: Quote Selected
Re: The nightmare continues Reply #11 – July 24, 2008, 10:06:32 am Yahoo Message Number: 1452I picked up this thread on another forum for diesel owners...."Well they have been bringing the Freightliners in the building so production has started. I talked to a production line manager (at least he said he was) and he said they are developing more units on the Freightliner chassis and the Seneca toy hauler will be the first to go and be replaced. He said it looks like the 5500 will eventually only be used in a gas form as an entry level (if you can call it that) super c."The guy that wrote it said he lived next door to the Jayco plant where they built the Super C's...Denny Quote Selected
Re: The nightmare continues Reply #12 – July 24, 2008, 12:57:27 pm Yahoo Message Number: 1453If he is right, that would have to mean that they are going to bring the gas Kodiak "back" as they killed it last fall to (so it is said) concentrate on the more profitable Seneca line. I'm not surprised about the move of the Seneca line to Freightliner as I think it would be a much better platform.DonOn 24-Jul-08, at 10:06 AM, Quote Selected
Re: The nightmare continues Reply #13 – July 24, 2008, 02:59:47 pm Yahoo Message Number: 1454It is really sad to see all the problems with Jayco, Gulfstream, and Fourwinds on this site. Ijoined it specifically to learn about the Kodiak chassis and realted issues before I wouldorder. Clearly the majority of the issues here are the RV manufacturer's cause, not theKodiak chassis. But most important for me is that I will not have to make the samemistakes and buy a Jayco, Gulfstream, or Fourwinds product. I am ordering a Bigfoot4000 32' as they seem to be way above these other manufacturers in quality and service. Isure hope so.I would not tolerate the problems some of you have had, and while I had one dealer"begging me" to buy a Jayco Seneca discounted down to $100,000, Jayco is the lastcompany I would chose to do business with...especially after reading about the problemsand poor service they provide.No wonder some many RV manufacturers and dealers are going belly up during thisdepression...perhaps the ones that survive will do so because they provide a product thatdisplays some pride in workmanship and customer service that they are happy to offer. Quote Selected
Re: The nightmare continues Reply #14 – July 24, 2008, 03:35:28 pm Yahoo Message Number: 1455, "Chuck Griffiths"wrote:QuoteI am ordering a Bigfoot 4000 32' as they seem to be way above these >other manufacturers in quality and service. Isure hope so.Chuck, A wise decision... wish I could also afford that decision.Please keep us posted as to your ongoing experiences with Bigfoot.Thanks, Bill Quote Selected
Re: The nightmare continues Reply #15 – July 24, 2008, 04:28:24 pm Yahoo Message Number: 1456IMHO if I was looking for a high quality MH on a Kodiak Chassis. Iwould be looking at a Pony Express made by Silver Crown. Lot more RVthan what Big Foot has to offer.http://www.silvercrowncoach.com/motorhome-specs.php Quote Selected
Re: The nightmare continues Reply #16 – July 24, 2008, 05:08:25 pm Yahoo Message Number: 1457, "Ron Hall" wrote:QuoteIMHO if I was looking for a high quality MH on a Kodiak Chassis. Iwould be looking at a Pony Express made by Silver Crown. Lot more RVthan what Big Foot has to offer.http://www.silvercrowncoach.com/motorhome-specs.phpFWIW... I looked hard at the Pony Express and I agree that overall itis designed and built with a great deal more quality than most of thosebuilt around the Elkhart Area. However for all of that great quality, it is not designed to be a 4-season coach. There are some add-ons thathelp, like holding tank heat strips, but the plumbing, fresh water andholding tanks are all exposed to the elements (not enclosed as in atrue basement design). Also, unless they've changed things since lastyear, some of the models still have a combined black/grey tank. Theirroots lie with the racing crowd but they have been moving slowly toalso encompass the general RV community. Don't know if their coachesall sport an RVIA sticker yet or not. So while they build coaches thatare far superior to the ones most of us in this group own, they are notdesigned from the get-go to be an true all-season motorhome likeBigfoot. Of course this is all just idle talk on my part since they areboth out of my price range but it's still fun to look and dream...Bill Quote Selected
Re: The nightmare continues Reply #17 – July 24, 2008, 06:12:04 pm Yahoo Message Number: 1458Sound like you did your home work. I hope you BigFoot is trouble free.My sister and her husband have a 29' BigFoot. Some great stuff in it.But the drawers, slides and cabinet doors sure could use some betterhardware. Quote Selected
Re: The nightmare continues Reply #18 – July 25, 2008, 02:18:22 pm Yahoo Message Number: 1469I have to agree with Bill regarding Pony Express. Bigfoot is probably one of the only true 4season motor homes and we intend to use it for ski trips to places we have always wantedto go but could not afford the room and board! Plus the Winter Olympics in Whistler BC in2010. We checked most of the A's and C's out, including Dynamax (too low to the ground, only 5.25 " of clearance, and not winterized). Bigfoot, while a little more costly than mostC's, now is the time to order and buy one. If anyone is interested, contact me via privatepost and I'll be happy to tell you more and put you in touch with my dealer (over 8 hoursfrom here).On a different tact, we chose to spend the money because flying has become tooexpensive and too much of a hassle. Even given the cost of fuel, we can travel to Mexico, Alaska, all over the US, spend less, have more fun, eat and sleep where we choose, etc. fora whole lot less than taking ANY US airline. We don't have to take our shoes off or beinsulted and searched unless we want too! So far as I know, no terrorist has used an RPGagainst any RV (though Jayco may becoming a target!!!) I get first class seating andtreatment, can have all the peanuts I want, and can even "check" more than one bag!So for us, the investment, as retired folks, in a high end RV, was the natural choice, evenwhen putting the cost to the "pencil" test. I believe more and more folks who want totravel will do the same if you take the time to calculate air travel (especially if you opt forfirst class as we did (at 6'4" those coach seats suck) so we always paid more or usedfrequent flyer miles and upgraded).Just waiting for delivery! Quote Selected
Re: The nightmare continues Reply #19 – July 25, 2008, 02:31:30 pm Yahoo Message Number: 1470Chuckles, Well spoken!!! And on a positive note. The only reason the industry is beginning to try to prove to the public that they want to improve quality and safety is because forums like ours exist! If you review the link I sent earlier, Four Winds focus was that the PDI was an independent company providing the service...and every trailer that failed the PDI was sent back to the factory so the problem could be corrected on the production line, where it should be! I can assure you that others will follow that lead... if they could only get off their butts on the motorhome side of the market!Kudos to Don for providing such an important service to the consumer... Denny Quote Selected
Re: The nightmare continues Reply #20 – July 25, 2008, 07:37:50 pm Yahoo Message Number: 1474, Dmyhre943@... wrote:QuoteWell spoken!!! And on a positive note. The only reason the industry isbeginning to try to prove to the public that they want to improvequality andQuotesafety is because forums like ours exist!DennyAmen Again Brother Denny...!I'm thinking (hoping) that all of the forums may provide the necessarycatalyst to finally get the industry to clean up their collective act.As in most areas... communications is the key! The forums are providinga valuable documentation service for each and every issue faced bydisappointed, insensed, weary, etc. owners. Digital photography isallowing all of us to upload and clearly show specific instances of theproblems we are faced with. The photos, along with written descriptions, are proliferated more each day as more and more interested people log into see the latest in the RV industry soap opera.So everyone... keep those stories AND PHOTOS coming!Bill Quote Selected
Re: The nightmare continues Reply #21 – July 25, 2008, 09:08:29 pm Yahoo Message Number: 1478-I highly suggest you write the CEO of Jayco and if you need the nameand address let me know. He will take care of your issue I promise.Dane-- In KodiakChassisClassC@yahoogroups.com, "JD" wrote:QuoteAfter a month at the dealer, they told me the Greyhawk was finallyrepaired. A new inverter, a new control board in the generator, anew thermostat for the fantastic fan, a new door strut, a new switch forthe generator, some other parts and a bunch of labor.Jayco refused to do anything about the coach door sticking when thejacks are down or when it gets cold outside, saying it is not awarranty issue, but the dealer adjusted the door. We'll see. Jaycorefused to authorize any fix to the leveler control box that keepsfalling off, other than screwing it back into the same place it felloff of. The dealer agreed with me that there was no way it wouldhold and put some double stick tape on it. I don't know if that willwork;Quoteit doesn't seem very professional. The dealer said the problem isthat Jayco just screws them into luaun with no backing or othersupport, and relies on their light weight to keep them from fallingoff.QuoteThe dealer did succeed in finding the antenna booster button, buthad to remove the DVD player to get to it, either to find it or switchit on, I am not sure which. They tried to charge me for doing so, butrelented and wrote off the charge when I argued that simply askingwhere the thing was located was not a repair request. They told menot to try and use the button as it was impossible to reach. Iasked about turning the booster off if I wanted to hook up to cable andthey pretty much said not to do that....so that is that.Okay, fine. So I look at the tv/dvd cabinet while the repair guy isstanding there. The shelf supporting the dvd had broken loose.Upon further inspection, the service guy pointed out that the entire sidepanel of the cabinet had warped (I guess from sitting in the sunfor aQuotemonth at the dealer). Back into the shop it goes. About a halfhout later it comes back out and had been clamped, glued and maybestapled back together. The service guy said the whole thing was warping andthat I better keep an eye on it. I asked if they could order theparts now and I would bring it back in a month when they came in, sothe RV didn't have to sit around at the dealer, but he said thatsince it was temporarily fixed now, jayco would not authorize furtherrepair until it fell apart...I would have to wait until then.So, I hop in the driver seat and look up at the replaced backupmonitor and see it is barely attached to the ceiling of the cab. Igo and get the service guy again, who shows me how it is attached withlittle spring clips that simply hold it in place with pressure. Hefiddled around with it for about 10 minutes and got it positionedcorrectly and suggested I avoid touching it too much and keep an eyeon that, too.Well, I get it back home and guess what? The light fixture over thedinette has fallen out again. It made it about 65 miles. I look atit more closely and see the repair consisted of twisting the fixtureabout an inch and screwing it into the vinyl again. I called thedealer and complained and they told me, quite bluntly, that I shouldexpect things to continue breaking, falling off and failing for thenext year or so, and that I will probably need to get somethingfixed after each of the first half dozen or so trips (now, keep in mindthat so far, each repair visit has lasted a month to six weeks). Theysaid that jayco will not authorize real repairs until minor fixes aretried and fail, and that they had performed the standard repair for thatkind of thing, which was all jayco would authorize. I think what hemeant was that jayco expects them to stall any real repairs untilthe warranty runs out. He also told me that if the dealer notices adefect, jayco will not authorize a repair, they have to wait and seeif the customer complains.The dealer says that this is typical of all RVs, regardless ofmanufacturer or price, but this is my 4th rv, and my 3rd new one, and it has been the worst (and the most expensive) so I don't know if Ibelieve him.I don't know who is responsible for what, but so far my directdealings with jayco haven't been very rewarding, and they haverefused to fix the bumper that is clearly crooked, describing it as acosmetic issue not covered by warranty.So, I walk out of the RV to go into the house. As I walk by theright rear of the coach, I notice the bubble. Yes, the sidewall isdelaminating. I fear that will be declared to be cosmetic aswell. IQuotehave had this thing for 8 months, out of which it has been in forservice for 2.5 months. I have used it once. It obviously nowneeds sidewall work, and I have no idea how long that will take; it needsthe dinette light fixture repaired again, the tv cabinet will needto be replaced; I don't know if the backup monitor will stay in placeand I have no idea what else is about to go wrong. On the plus side, the new door strut works great and the solar system I installed isworking nicely. I haven't had the nerve to see if they fixed the dinettecorrectly or to see if I can open the doors when the levelers aredown. I don't even want to go near the rv, not knowing what else Iwill find.I am so disappointed in this thing. If I thought there was a prayerof selling it for anywhere close to what I paid it would be oncraigslist in the morning. If I ever get the problems corrected Iwill have to keep it forever, as I don't want to go through thisagain.QuoteIf you are looking at getting an RV and if you read this in time, please, for the love of G**, don't buy a Jayco.To those of you who have a jayco and are happy, I envy you, andplease don't attack me for describing my problems. For those who have hadgood service from jayco, I only hope I will someday become one ofyou, Quote Selected