SuperC RV GroupThe home for SuperC Information

Just a couple of comments:

Everything attached under our 32SS looks to be attached in a rather
flimsy manner. Which bay has Power Gear Control Box?

Now, if my side house door wouldn't open, I'd stay out late an then
get in through the passenger or driver side doors.

Staples and cheap construction. Well, believe it or not, same junk

We had the same problem with the seat belt - now, darned if I can
remember how we pulled it back through. I'll ask DW since she
participated in that exercise. I think we used a rod with a hook -
something like the rod used to pull down a manual awning.

INVERTER. We had that problem but it knocked out the power when
connected to shore power. If yours worked when the generator was on
or when connected to shore power then the problem may be different
than ours. Take slotted panel off in front of the Inverter and see
if you can determine if the breaker or fuse popped out. Apparently
that was all that happened to ours.

We found when connecting cable we had to turn off the power to the
antenna. What a stupid place to put that little button.

We specifically excluded the coffee maker when we ordered our 32SS.

Loose screws and screws lying around. Yes. Many of them. Plain
sloppy. Same with our Journey. Ambassador wasn't quite as bad.

Suspension? I'm still not sure. On Interstate highways it seems

Would I buy a Jayco again. Jury still out. Quality not as good as

antenna. What a stupid place to put that little button.

I have never connected the cable or used the antenna...probably won't.
Other than watching a DVD, we don't use the TV. I guess now that I
think of it I have no idea where the power button for the antenna
booster is located. I guess I need to find it and turn it off. No
point in wasting energy.

staples. I learned this by seeing the staples pull out when using the
slideout.

Our 33DS shares the majority of the design and certainly all of the
(Jayco) construction foibles, with your 32SS so most all of your points
are quite familiar.

Good luck JD on finding the on/off switch. Like Don says, it's in a
"stupid place". We do use the TV (cable & antenna) & the only way I
could reach the switch was with a long thin piece of wood & a
flashlight. Finally had the dealer (at his cost) relocate the

This is the first I've heard of anyone else with this problem. We
noticed it on our first trip out. What I plan to do is pull the

We really like the floorplan of our model and the Kodiak chassis...

JD, don't want to hijack this thread but our experience with the
Jayco Greyhawk has been quite the opposite to this point. We bought
ours in November 2006, it was one of the first off the line, and it
now has over 10K miles on it. Since this was our first motorhome, I
was a little nervous buying something so mechanically large with all
the horror stories I heard when we were doing our research (about
motorhomes in general).

I think the "teething" issues we've had with ours is comparatively
minor when I read about the experiences you're having with your
coach. I do agree with you that the coach is not perfect (loose
hardware, tack construction, etc) but overall I really like the
design of the Greyhawk. The material choices and the "overall"
craftsmanship and quality have exceeded our expectations.

, "rich_panganiban"
wrote:

JD, don't want to hijack this thread but our experience with the
Jayco Greyhawk has been quite the opposite to this point. We
bought ours in November 2006, it was one of the first off the line, and
it now has over 10K miles on it. Since this was our first

was a little nervous buying something so mechanically large with
all the horror stories I heard when we were doing our research (about
motorhomes in general).

I think the "teething" issues we've had with ours is
comparatively minor when I read about the experiences you're having with your
coach. I do agree with you that the coach is not perfect (loose
hardware, tack construction, etc) but overall I really like the
design of the Greyhawk. The material choices and the "overall"
craftsmanship and quality have exceeded our expectations.

To be fair to Jayco, we also looked at competing products and even
some class A vehicles. Overall it appeared to me that Jayco was on
a par with most in a similar price range, and better than some. The
loose screws and staples, poorly placed buttons and some other
things along those lines are perhaps to be expected and really not that

deal. Even some of the larger issues would not set me off, except
that Jayco seems to be pretty unresponsive to the obvious

find it frustrating when Jayco says they won't fix an off-level
bumper, because it is "cosmetic." All the little things would not
irritate me so much if the dealer and Jayco seemed to care and
seemed to want do what they can, but they don't. Anyone can strip a screw
and I know a lot of these things are put together with staples and
glue. perhaps if I were more handy or had more time to fix this
stuff it would bother me less.

Once I get the generator and inverter problems fixed, get the coach
door fixed, and hopefully get the cab to stop twisting when the
levelers are down, I will feel better. I do like the layout quite a
bit, and look forward to being happy with it when these bugs are
taken care of.

Am I alone in thinking that I would gladly have paid another

for them to have spent another 5-10 hours quality checking and
adjusting and using higher quality fasteners, and so on?

I'm going to the dealer today and will try to have a positive

I have to say that I don't find myself in agreement.

Why do they have to do all the fixing after sale? Easy, poor
quality of assembly and they use the same quality control crew as all the
other RV manufacturers use - Larry, Curly and Moe.

If one starts determining the time one has to spend fixing and
getting things fixed, and the travel time and cost to the dealer or

the result is not nice. If we had to go through this with a car
we certainly wouldn't go back to that manufacturer again.

I also ask myself why a factory visit should be necessary. Have
you visited the auto manufacturing plants before buying your cars?

probably suggest that would be pretty silly. IMO it shouldn't be
necessary when buying a MH.

In our view (based on our MH and what we inspected at the Jayco
display centre in Middlebury) Jayco certainly is no better than
Winnie or Monaco. We could convince ourselves that it is but that would
mean not recognizing the difference between a 40 ft diesel with 4
slides and a host of options and what is effectively a 32.5 ft econobox
that is half the price. Our Jayco doesn't have anywhere near the number
of items the others had that could cause problems.

On Tiffin, I guess my views are different as well. When we were
buying our first DP we had it narrowed down to Tiffin and Newmar
based on RV.net comments. Went to the Tiffin dealer and got a shock.
His inventory was very shoddy. What really finished our visit there
was the owner bragging about the great service in Red Bay and is
statement that he took his own Tiffin there for service. Yikes - last thing
we wanted to buy and we left that dealer quickly. Who wants to spend
weeks in RB Alabama?

A day later we got to the Newmar dealer and DW was simply not
impressed - although I thought they were designed a bit better and
put together a bit better that most others we'd seen - but not the
huge difference we expected. So, we ended up with a Journey. Had it
for just over a year and got the Ambassador. Never got the Journey
debugged in the 15 months we had it. We did get the Ambassador
debugged and only got rid of it when we bought a park model and
thought it was silly to have a $200k+ MH next to an $80k park model.

Where I think Jayco suffers is poor design (as well as quality that
is certainly not above the low industry standard). That doesn't seem
to be the case with all of its products though. That flows through
to Tiffin. A friend who got a terrible Vectra switched for a Tiffin
Bus and what he found was that the Tiffin was not anywhere near as
well designed as the Winnie Vectra but he felt it was put together a
little better. He has spent several weeks at the Tiffin factory though.

Our first MH was a gas Class A that was used - which makes it
difficult to compare since we don't really know how much
frustration the first owners had. We had it for a year (its fourth year) with
no problems. The only thing I did was put on a Davis TruTrac. I
guess if we were buying again tomorrow we'd take a good look at Triple E
since the quality of the house components and assembly of the 2000
Commander was head and shoulders over the Journey, Ambassador and
Greyhawk. We looked at them when we bought the next three but
really never saw anything we wanted, or what we did want we thought was
overpriced.

Would I buy another Jayco? That is a tough call. The Greyhawk on
Kodiak is gone from the lineup (which might tell us something - or
maybe not). That leaves the Seneca (since we are not really
interested in the Embark and spending $200K again) and the Seneca worries me
with respect to balance. So I guess I'm happy I don't plan to
purchase again for a while (and maybe never).

I really hope the manufacturers who survive through this current
downturn learn something about quality and improve their products
significantly.

Don

On 19-Jun-08, at 9:03 PM, dane.goodwin wrote:

-I am not one to but in however I have owned about 12 RVs from all
the manfactuers and I can honestly tell you that Jayco is the only
one that has stood behind ever issue we have had, except Allegro.
They have spent much money on fixing issues for us with not a
whimper. WE have been reimbursed for time in shop and other
incentives. The workmanship on the Jayco far exceeds all other
manfacturers except the big dollar RVs. I am also impressed if you
go to the ralley at Middlebury they will fix any issues you have
with your unit. Yes, I wrote the CEO on one issue with the springs and
got immediate results but that was the only time. There is no RV
that is problem free when it comes to the dealer and I mean none.
I wish I could be the one to do the final inspection on some of
these units.

Anyway there is only two manfacturers that will continually fix

after the warranty and that is Allegro from Red Bay Alabama and
Jayco from Middlebury Indiana.

I just wish that prespective buyers would go the the factory
before they make a decision. There they would see the ones that care and
the ones that do not. Take Gulfsteam for instance; there factory
looks like a tornado went through it and crap everywhere. So how
can they build a quality RV?

Anyway just some thoughts from an old grey headed retired AG. Dane

-- In KodiakChassisClassC@yahoogroups.com, "JD"  wrote:

, "rich_panganiban"
wrote:

JD, don't want to hijack this thread but our experience with
the Jayco Greyhawk has been quite the opposite to this point. We
bought
ours in November 2006, it was one of the first off the line,
and it
now has over 10K miles on it. Since this was our first
motorhome, I
was a little nervous buying something so mechanically large
with all
the horror stories I heard when we were doing our research

motorhomes in general).

I think the "teething" issues we've had with ours is
comparatively
minor when I read about the experiences you're having with
your coach. I do agree with you that the coach is not perfect

hardware, tack construction, etc) but overall I really like
the design of the Greyhawk. The material choices and the "overall"
craftsmanship and quality have exceeded our expectations.

To be fair to Jayco, we also looked at competing products and
even some class A vehicles. Overall it appeared to me that Jayco was
on a
par with most in a similar price range, and better than some.
The loose screws and staples, poorly placed buttons and some other
things
along those lines are perhaps to be expected and really not that
big a
deal. Even some of the larger issues would not set me off,
except that Jayco seems to be pretty unresponsive to the obvious
problems. I
find it frustrating when Jayco says they won't fix an off-level
bumper, because it is "cosmetic." All the little things would
not irritate me so much if the dealer and Jayco seemed to care and
seemed
to want do what they can, but they don't. Anyone can strip a
screw and I know a lot of these things are put together with staples
and glue. perhaps if I were more handy or had more time to fix this
stuff
it would bother me less.

Once I get the generator and inverter problems fixed, get the
coach door fixed, and hopefully get the cab to stop twisting when the
levelers are down, I will feel better. I do like the layout

, "berfle624"
wrote:

Our 33DS shares the majority of the design and certainly all of
the (Jayco) construction foibles, with your 32SS so most all of your
points are quite familiar.

Good luck JD on finding the on/off switch. Like Don says, it's

"stupid place". We do use the TV (cable & antenna) & the only way
I could reach the switch was with a long thin piece of wood & a
flashlight. Finally had the dealer (at his cost) relocate the
antenna booster closer to the front of the cabinet.

Thanks to photos and diagrams I think I can find the button. It is
pretty funny when consumers have to resort to sending diagrams and
photos to each other in order to locate power buttons specifically
intended to be utilized by the customer. My dealer doesn't do much
of anything at his cost, so I doubt he would move it. Actually, i am
tempted to ask the dealer where the button is. I suspect they don't
know. Perhaps when they can't find it and have to call jayco for
help, they will be more willing to consider a fix.

This is the first I've heard of anyone else with this problem. We
noticed it on our first trip out. What I plan to do is pull the
panels completely off (that'll sure be easy), peel back the
upholstery along the bottom to expose the plywood sheet and then trim about

off the bottom. Then I'll rewrap the upholstery and reattach the
panels with those screws with snap-on upholstery cover heads.

That sounds like exactly what needs to be done. I am just not handy
enough to do it myself. If you want a job at Jayco, let me know

will give you a letter of recommendation.

We really like the floorplan of our model and the Kodiak

and of course the bucks have already been spent. Hence I suspect

be keeping this one for awhile. However, knowing what we know now
about the design, engineering and especially the construction of
these critters we would not buy another one. The upside of this experience
has been our limited dealings with Jayco factory service/support.
This turns out to be kind of a ironic compliment as this same positive
experience with the factory folks has been because of failures with
the design, engineering & construction.

I agree with you. One of my kids insists that after we get all the
problems fixed we could sell the thing for more than we paid since
it will be so much better than a new one. I don't quite agree with

but buying a Jayco RV is sort of like getting a model car where

engine, and other parts aren't included and you have to buy them
separately and complete the car.

Jayco should just call these things kits. Maybe we could save on
taxes. I don't understand, though, in the end won't they lose out
by losing repeat customers and having current customers complain to
possible customers? It isn't uncommon from people to come up and ask
about an RV and what am I supposed to say?

I have now bought 4 new (as opposed to used) RVs over the years.
Two

Dane,

Glad you asked.... I just got my coach from a dealer in Carthage,

promised my wife we would trade it as soon as it got back from

had it delivered directly to the dealer where we had planned to

coach). I got the "work order" a couple days earlier and found

issues had been ignored, so I just had to see the final product.

shocked at what Four Winds did under the guise of "warranty work."

cabinetry had split from not pre-drilling the screw holes, I asked

the cabinets because the screws were falling out of the door jams

doors were falling off the cabinets.

Well, the "repair" was to remove the adhesive backed wood grain

had torn when the wood split, then install new wood grain plastic

split door jams so I would not see the split! I am doing a
complete inspection tomorrow and will get photos and post them in Yahoo.

Yesterday Four Winds offered me $5,000 to "settle" my issues. My
allegation is that Four Winds failed to use "great caution" as required in

Upfitters manual when they extended the frame rails on the short

Denny

In a message dated 6/20/2008 2:12:54 P.M. Pacific Daylight Time,
adjret@... writes:

Denny how did you come out with your situation??? Dane

---

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